Privacy Policy

1. Information We Collect

At Joice Tree Service (“we”, “us”, or “our”), we prioritize customer privacy. When you contact us by telephone, text message, or in person, we collect only the information necessary to provide accurate estimates and complete your tree service safely:

• Your name and contact telephone number
• Your property address or jobsite location in Northeast Oklahoma
• Project details, photos of trees, or specific hazard concerns you share
• Billing and payment information necessary for invoices and receipts

2. How We Use Your Information

Your personal information is used exclusively to:

• Schedule on-site tree assessments and deliver written estimates
• Dispatch equipment and crew to your location
• Coordinate utility markouts with OKIE811 or electric service providers
• Send arrival text updates on the day of service
• Process payments and provide completion receipts

3. Zero Third-Party Selling or Sharing

We do not sell, rent, trade, or distribute your personal contact information, phone numbers, or property addresses to third-party marketers, lead-generation companies, or advertisers.

4. Communications & Text Messaging

If you call or text our business line at (213) 468-5153, we use your number solely for direct customer service regarding your estimate, tree work progress, and invoices. You may opt out of SMS communications at any time by notifying us.

5. Contact Information

If you have any questions about this Privacy Policy, please contact: